Utility service can be applied for at Palmetto City Hall, 509 Toombs Street between the hours of 8:00 a.m. and 4:00 p.m. Applicant will need to show picture ID and a lease or closing papers and pay a $5.00 application fee. Deposit amount is based on credit ($150.00, $350.00 or $550.00). Full deposit must be paid before service is turned on. For further information call (770) 463-3377.
FAQs
Frequently Asked Questions
Call City Hall with the location of the street light and a work order will be issued for the repair. It is helpful if you have the address of the closest house or a landmark such as a cross road in order for the crew to locate the light.
Outdoor irrigation systems may be used daily between the hours of 4:00 PM and 10:00 AM.
There are no restrictions at this time on watering personnal food gardens or watering with a handheld hose with automatic cutoff or by handheld container. For further information call City Hall at (770) 463-3377.
Our recent LCI study included a recommendation for converting this underpass to pedestrian access. CSX is currently working to repair the underpass and will continue down Main Street to the Fayetteville Road and Church Street underpasses, as well. We apologize for any inconvenience this causes with rerouting traffic, however we are very excited to see this problem being corrected.
In an emergency situation, such as downed power lines, broken water mains or sewer lines, contact 911, calling 911 records the information and alerts the correct on duty responders. In a non emergency situation, during business hours (8-5, M-F), contact City Hall at (770) 463-3377; at any other time contact (404) 730-7109 (this is the non emergency number at the 911 dispatch center).
The City provides arrangements for utility bills under the following circumstances:
- New utility customers may not have an arrangement to hold their utility bill until after they have had service for six (6) months.
- Arrangements may not exceed either two (2) arrangements OR two (2) returned checks within any 12 months period. After the 2nd returned check, the City will not accept a check on that utility account for the next 12 months or grant any type of arrangement. The limit of two (2) arrangements may be one (1) hold and one (1) returned check, NOT two of each.