Click to Home
Go To Search
Click to Home
Email pagePrint page
Public Utilities

Billing Information
Payment for a utility service is due upon receipt and past due 15 days from the billing date. A 10% late penalty is charged for payments received after 8:00 a.m. on the 16th of the month.

All balances must be paid in full before 8:00 a.m. on the 22nd of the month to avoid disconnection. A $30.00 service charge will be added to all accounts not paid by 8:00 a.m. on the 22nd. Restoration payments must be received in office by 4:00 p.m.. All payments received after 4:00 p.m. will be charged an additional $35.00 fee for same day restoration of service.

Failure to receive bill does not entitle delayed payment.

Water Rates:
Residential: $15.70/first 2,000 gallons
                    $ 5.35/3,000 to 8,000 gallons (per thousand)
                    $ 6.40/9,000 to 20,000 gallons (per thousand)
                    $ 7.50/21,000 gallons and above (per thousand)

Commercial: $15.70/first 2,000 gallons (per thousand)
                     $ 6.40/3,000 to 10,000 gallons (per thousand)
                     $ 7.50/11,000 gallons and above (per thousand)
Rate approved July 7, 2017

Sewer Rates:
Residential & Commercial:
                    $16.49/first 2,000 gallons
                    $11.13/3,000 gallons and above (per thousand)
Rate approved February 3, 2020

Electric Rates
Summer: May through October Billing
Base charge - $10.00
First 500 kilowatts - $0.088 per kW
Next 500 kilowatts - $0.106 per kW
Over 1,000 kilowatts - $0.124 per kW

Winter: November through April Billing
Base charge - $10.00
First 500 kilowatts - $0.088 per kW
Next 500 kilowatts - $0.082 per kW
Over 1,000 kilowatts - $0.076 per kW

Environmental Cost Compliance Recovery (ECCR): $0.009 per kilowatt
In January 2013 the City of Palmetto began charging an ECCR. This is a charge incurred by the plants that generate electricity for upgrades mandated by Environmental Protection. The fee is not charged by the Federal Government. It is a cost of upgrades to the electrical generation plants in order to be in compliance with environmental law.

Power Cost Adjustment: Variable rate
Current rate is $0.0166 per kilowatt

Commercial electric rates available upon request.

Garbage Collection
Residential customers receive weekly garbage collection and once a week curbside recycling collection. Garbage and recycling must be at the curb no later than 7:00 am on collection days.

Residential Garbage Fee Schedule: $17.05/month

Report a Problem
To report a problem with your utility services, please call City Hall 770-463-3377 during office hours, or 911 after office hours.

City of Palmetto • P.O. Box 190, 509 Toombs Street • Palmetto, GA 30268 • (770) 463-3377 •
Home Home  |  Email Page Email Page  | Print Page Print  |  Calendar  |  FAQs  |  Contact Us  |  Accessibility  |  Site Map |  Renewable Energy Windpowered | Powered by CivicPlus  | Copyright Notices